SUPPORT CENTER
Welcome to the beni Help Center! Below, we’ve compiled answers to common questions to make your experience as seamless as possible. If you don’t find what you’re looking for, feel free to contact us directly.
Orders & Shipping
How can I place an order?
You can order directly from our website at www.getbeni.com. Simply select the product, add it to your cart, and proceed to checkout.
Where do you ship?
We currently ship to all 50 states in the U.S. We’re working on expanding our shipping options internationally—stay tuned!
How long does shipping take?
Standard shipping takes 3-5 business days, while expedited shipping options are available for faster delivery.
Can I track my order?
Yes! Once your order ships, you’ll receive an email with a tracking link to monitor its journey.
Subscriptions
Do you offer subscriptions?
Yes, we offer a subscription service (called Autoship) to ensure you never run out of your favorite supplements. Subscribe and save on every order, with the flexibility to skip, pause, or cancel anytime.
How do I manage my subscription?
Log in to your account and navigate to the ‘Subscriptions’ section. From there, you can update your shipping address, change your delivery frequency, or cancel your subscription.